Changes / Mattermost / Partial outage affecting a small number of workspaces

Mattermost: Major incident: Partial outage affecting a small number of workspaces

Summary

Mattermost reported a major partial outage affecting a small number of Cloud Workspaces from 2022-06-24 06:52 UTC to 2022-06-24 07:52 UTC, lasting 1 h 0 min. A cluster upgrade operation degraded database connectivity; Mattermost confirmed resolution and all workspaces returning to normal.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 56%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Partial outage affecting a small number of workspaces
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2022-06-24 06:52 UTC
AddedResolved time#5
Before: not present
After: 2022-06-24 07:52 UTC
AddedAffected components#6
Before: not present
After: Cloud Workspaces
AddedUpdateidentified#7
Before: not present
After: Cluster upgrade operation caused degradation in Database connectivity affecting a small number of workspaces
AddedUpdateresolved#8
Before: not present
After: The incident has been resolved, all workspaces are back to normal

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Partial outage affecting a small number of workspaces (this change)
Mattermost reported a major partial outage affecting a small number of Cloud Workspaces from 2022-06-24 06:52 UTC to 2022-06-24 07:52 UTC, lasting 1 h 0 min. A cluster upgrade operation degraded database connectivity; Mattermost confirmed resolution and all workspaces returning to normal.
Major incident

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