# Mattermost: Major incident: Partial outage affecting a small number of workspaces

**Summary:** Mattermost reported a major partial outage affecting a small number of Cloud Workspaces from 2022-06-24 06:52 UTC to 2022-06-24 07:52 UTC, lasting 1 h 0 min. A cluster upgrade operation degraded database connectivity; Mattermost confirmed resolution and all workspaces returning to normal. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2022-06-24 06:52 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/76rtzkswjj52](https://stspg.io/76rtzkswjj52)
- [Company: Mattermost](https://rewindex.com/company/mattermost.md)
- Versions: before (none: first archived) → after incident\_version:106/fp1wfv6fdzh9@4aaa982cdbc8
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Partial outage affecting a small number of workspaces
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-06-24 06:52 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-06-24 07:52 UTC
```

**6. Added: Affected components**

```diff
+ Cloud Workspaces
```

**7. Added: Update** (identified) · 2022-06-24 06:52 UTC

```diff
+ Cluster upgrade operation caused degradation in Database connectivity affecting a small number of workspaces
```

**8. Added: Update** (resolved) · 2022-06-24 07:52 UTC

```diff
+ The incident has been resolved, all workspaces are back to normal
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-06-24 06:52 UTC | Major incident: Partial outage affecting a small number of workspaces (this change) | outage |

All Mattermost changes: [timeline](https://rewindex.com/company/mattermost/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i995f1c291b8e7d · Markdown: https://rewindex.com/change/i995f1c291b8e7d.md · JSON: https://rewindex.com/api/v1/changes/i995f1c291b8e7d · Generated 2026-10-18T02:55:21.565Z