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Mattermost: Partial outage affecting a small number of workspaces

Impact: majorStatus: resolvedStarted Resolved (1.0 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Mattermost reported a major partial outage affecting a small number of Cloud Workspaces from 2022-06-24 06:52 UTC to 2022-06-24 07:52 UTC, lasting 1 h 0 min. A cluster upgrade operation degraded database connectivity; Mattermost confirmed resolution and all workspaces returning to normal.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Cloud Workspaces

Timeline of updates

  1. identified

    Cluster upgrade operation caused degradation in Database connectivity affecting a small number of workspaces

  2. resolved

    The incident has been resolved, all workspaces are back to normal

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mattermost profile · Recent Mattermost incidents · Markdown · JSON