Changes / Buffer / Issue Connecting and Refreshing Threads
Buffer: Major incident: Issue Connecting and Refreshing Threads
Summary
Buffer reported a major incident preventing Threads connections and refreshes, starting 2026-09-23 10:52 UTC and resolved at 2026-09-23 14:54 UTC, lasting 4 h 1 min. Buffer linked the issue to Threads authentication and said the Threads team deployed a fix, restoring normal channel connections.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Issue Connecting and Refreshing Threads
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After: major
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After: resolved
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After: 2026-09-23 10:52 UTC
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After: 2026-09-23 14:54 UTC
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After: We’re currently seeing issues connecting Threads to Buffer, and are investigating the cause. Refreshing also doesn't work as expected right now. We’re sorry for the inconvenience and will continue to share updates here as we have them.
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After: The issue appears to be related to Threads authentication and is also affecting other services. We’re monitoring the situation and working to restore normal connections as soon as possible. We’re sorry for the inconvenience and appreciate your patience.
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After: The Threads team has deployed a fix on their side, meaning that the issues affecting channel connections between Buffer and Threads has been resolved. We’re monitoring the situation to ensure things continue to run smoothly.
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After: Channel connection issues with Threads have been fully resolved and performance is working as expected. Please reach out if you continue to see issues. We apologise for the interruption today.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issue Connecting and Refreshing Threads (this change) Buffer reported a major incident preventing Threads connections and refreshes, starting 2026-09-23 10:52 UTC and resolved at 2026-09-23 14:54 UTC, lasting 4 h 1 min. Buffer linked the issue to Threads authentication and said the Threads team deployed a fix, restoring normal channel connections. | Major incident |