Changes / OpenAI / Workspace admins may be unable to manage plugins
OpenAI: Major incident: Workspace admins may be unable to manage plugins
Summary
A major outage affected some ChatGPT workspace administrators’ ability to view and manage plugin availability and settings; some users also saw plugins as unavailable. It started at 2026-10-09 21:48 UTC and was resolved at 2026-10-09 23:26 UTC, lasting 1 h 38 min. OpenAI reported full recovery but stated no cause or fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Workspace admins may be unable to manage plugins
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-10-09 21:48 UTC
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After: 2026-10-09 23:26 UTC
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After: We are investigating an issue affecting some ChatGPT workspace administrators’ ability to view and manage plugin availability and settings. Some users may also see plugins as unavailable. We will provide another update as soon as we have more information.
Before: not present
After: We are seeing recovery in workspace administrators’ ability to view and manage plugin availability and settings. We are monitoring to ensure service remains stable.
Before: not present
After: All impacted services have now fully recovered.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Workspace admins may be unable to manage plugins (this change) A major outage affected some ChatGPT workspace administrators’ ability to view and manage plugin availability and settings; some users also saw plugins as unavailable. It started at 2026-10-09 21:48 UTC and was resolved at 2026-10-09 23:26 UTC, lasting 1 h 38 min. OpenAI reported full recovery but stated no cause or fix. | Major incident |