Changes / Trello / Trello Slow or down for users
Trello: Major incident: Trello Slow or down for users
Summary
Trello reported a major incident involving intermittently dropping websocket connections, disrupting users’ active sessions. It started and was marked resolved at 2026-02-21 15:32 UTC, with a recorded duration of 0 min; the updates did not state a cause or completed fix.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Trello Slow or down for users
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-02-21 15:32 UTC
Before: not present
After: 2026-02-21 15:32 UTC
Before: not present
After: API, Atlassian Support Knowledge Base, Atlassian Support - Support Portal, Atlassian Support Ticketing, Trello.com
Before: not present
After: Impact
Trello users are experiencing issues with websocket connections, leading to difficulties in maintaining active sessions. Affected users may notice disruptions in service as connections are intermittently dropping.
Current Status
Efforts are underway to restore normal service. Teams are actively engaged in identifying the best path to full resolution.
Next Steps
The incident team is focusing on pinpointing the root cause and implementing necessary fixes. The next communication will be shared in 30 minutes.
Before: not present
After: Impact
Trello users are experiencing issues with websocket connections, leading to difficulties in maintaining active sessions. Affected users may notice disruptions in service as connections are intermittently dropping.
Current Status
Efforts are underway to restore normal service. Teams are actively engaged in identifying the best path to full resolution.
Next Steps
The incident team is focusing on pinpointing the root cause and implementing necessary fixes. The next communication will be shared in 30 minutes.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Trello Slow or down for users (this change) Trello reported a major incident involving intermittently dropping websocket connections, disrupting users’ active sessions. It started and was marked resolved at 2026-02-21 15:32 UTC, with a recorded duration of 0 min; the updates did not state a cause or completed fix. | Major incident |