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ChangesHightouchApp Errors

Hightouch: Major incident: App Errors

Major incidentoutage (model (Jev), 73%)Changed Detected status.hightouch.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Hightouch removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: App Errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-19 19:50 UTC
AddedResolved time#5
Before: not present
After: 2026-08-19 19:50 UTC
AddedAffected components#6
Before: not present
After: Customer Studio, Intelligence, Reverse ETL, Web Application - Customer Studio, Web Application - Intelligence, Web Application - Reverse ETL
AddedUpdateinvestigating#7
Before: not present
After: We are investigating intermittent login and application errors affecting the Hightouch app. We will provide an update as more information becomes available.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved. Between 18:12 and 18:27 UTC, the Hightouch app experienced intermittent login and application errors. There was no impact to event delivery or syncs.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Wednesday, August 19

1 incident change

Cite this

Major incident: App Errors on Hightouch’s status page, changed 2026-08-19 19:50 UTC (change 1 of 1).

Title
Major incident: App Errors
Vendor
Hightouch
Date
URL
https://rewindex.com/change/i902e7567bf8204

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