Hightouch: App Errors
Affected components: Customer StudioIntelligenceReverse ETLWeb Application - Customer StudioWeb Application - IntelligenceWeb Application - Reverse ETL
Timeline of updates
- investigating
We are investigating intermittent login and application errors affecting the Hightouch app. We will provide an update as more information becomes available.
- resolved
This incident has been resolved. Between 18:12 and 18:27 UTC, the Hightouch app experienced intermittent login and application errors. There was no impact to event delivery or syncs.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hightouch.io (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Hightouch, started 2026-08-19 19:50 UTC, resolved after 0 min, 2 update(s).
- Title
- App Errors
- Vendor
- Hightouch
- Date
- URL
- https://rewindex.com/company/hightouch/incidents/wrblppztqdfn
Hightouch profileRecent Hightouch incidentsAll outages on August 19, 2026Hightouch in August 2026MarkdownJSON