Changes / Gusto / Some Customers may be unable to run payroll at this time

Gusto: Critical incident: Some Customers may be unable to run payroll at this time

Summary

Some Gusto customers were unable to run payroll during an incident rated critical, with Payroll, Benefits, HR listed as affected components. It started at 2026-06-23 18:20 UTC and was resolved at 2026-06-23 19:16 UTC, lasting 55 min; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Some Customers may be unable to run payroll at this time
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-23 18:20 UTC
AddedResolved time#5
Before: not present
After: 2026-06-23 19:16 UTC
AddedAffected components#6
Before: not present
After: Payroll, Benefits, HR
AddedUpdateinvestigating#7
Before: not present
After: Some customers may be unable to run payroll at this time.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Some Customers may be unable to run payroll at this time (this change)
Some Gusto customers were unable to run payroll during an incident rated critical, with Payroll, Benefits, HR listed as affected components. It started at 2026-06-23 18:20 UTC and was resolved at 2026-06-23 19:16 UTC, lasting 55 min; no cause or fix was stated.
Major incident

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