Changes / Elastic Cloud / Missing Metrics in Cloud Console - Azure North Europe

Elastic Cloud: Major incident: Missing Metrics in Cloud Console - Azure North Europe

Summary

Elastic Cloud reported a major degradation in Azure North Europe: disrupted metric data ingestion left some users missing recent metrics in Cloud console charts and monitoring views. It started at 2026-05-23 21:42 UTC and lasted 44 min, resolving at 2026-05-23 22:26 UTC when the system recovered and functionality returned to normal.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 60%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Missing Metrics in Cloud Console - Azure North Europe
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-23 21:42 UTC
AddedResolved time#5
Before: not present
After: 2026-05-23 22:26 UTC
AddedUpdateinvestigating#6
Before: not present
After: Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure North Europe region. Some recent metric data may not appear in charts or monitoring views. We are actively investigating and will provide another update within 1 hour.
AddedUpdateidentified#7
Before: not present
After: The problem has been identified and is being stabilized, but metrics visualizations in the Cloud console remains impacted until recovery is complete. We will provide a further update in 1 hour, or when there is a change in status.
AddedUpdateresolved#8
Before: not present
After: The system has recovered and functionality has returned to normal.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Missing Metrics in Cloud Console - Azure North Europe (this change)
Elastic Cloud reported a major degradation in Azure North Europe: disrupted metric data ingestion left some users missing recent metrics in Cloud console charts and monitoring views. It started at 2026-05-23 21:42 UTC and lasted 44 min, resolving at 2026-05-23 22:26 UTC when the system recovered and functionality returned to normal.
Major incident

All Elastic Cloud changes → · Elastic Cloud profile · Markdown · JSON