Changes / Substack / Posts not being delivered via email
Substack: Major incident: Posts not being delivered via email
Summary
Substack reported a major email delivery incident affecting some posts, starting 2024-10-01 14:04 UTC and resolved at 2024-10-01 15:06 UTC, lasting 1 h 1 min. At 14:32 UTC, Substack said delivery delays were resolved and previously scheduled posts were being delivered.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 96%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Posts not being delivered via email
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After: major
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After: resolved
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After: 2024-10-01 14:04 UTC
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After: 2024-10-01 15:06 UTC
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After: Email delivery
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After: We are investigating reports that some posts are not being delivered via email.
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After: We can confirm delays in email deliveries for Substack posts starting at 9am EDT. We are working to resolve the issues.
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After: We are continuing to work on addressing delays in email deliveries.
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After: The delays in post delivery have been resolved and previously scheduled posts are currently being delivered. We are monitoring our systems to ensure delivery.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Posts not being delivered via email (this change) Substack reported a major email delivery incident affecting some posts, starting 2024-10-01 14:04 UTC and resolved at 2024-10-01 15:06 UTC, lasting 1 h 1 min. At 14:32 UTC, Substack said delivery delays were resolved and previously scheduled posts were being delivered. | Major incident |