Changes / Rippling / Issues loading saved payroll reports
Rippling: Major incident: Issues loading saved payroll reports
Summary
Rippling reported a major outage preventing some saved payroll reports from loading when certain payroll fields were included. It started at 2026-08-31 22:37 UTC and lasted 5 h 43 min, resolving at 2026-09-01 04:20 UTC; United States access was restored before European Union access.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issues loading saved payroll reports
Before: not present
After: major
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After: resolved
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After: 2026-08-31 22:37 UTC
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After: 2026-09-01 04:20 UTC
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After: Data - Reports & Dashboards, Reports & Dashboards
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After: We have identified an issue preventing some saved payroll reports from loading when certain payroll fields are included. We are implementing a fix and will provide another update once report access has been restored.
Before: not present
After: We have restored access to affected saved payroll reports for customers in the United States. We are continuing work to restore report access for affected customers in the European Union and will provide another update once restoration is complete.
Before: not present
After: The issue affecting saved payroll reports has been resolved, and report access has been restored.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issues loading saved payroll reports (this change) Rippling reported a major outage preventing some saved payroll reports from loading when certain payroll fields were included. It started at 2026-08-31 22:37 UTC and lasted 5 h 43 min, resolving at 2026-09-01 04:20 UTC; United States access was restored before European Union access. | Major incident |