Companies / Rippling / incidents

Rippling: Issues loading saved payroll reports

Impact: majorStatus: resolvedStarted Resolved (5.7 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Rippling reported a major outage preventing some saved payroll reports from loading when certain payroll fields were included. It started at 2026-08-31 22:37 UTC and lasted 5 h 43 min, resolving at 2026-09-01 04:20 UTC; United States access was restored before European Union access.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Data - Reports & DashboardsReports & Dashboards

Timeline of updates

  1. identified

    We have identified an issue preventing some saved payroll reports from loading when certain payroll fields are included. We are implementing a fix and will provide another update once report access has been restored.

  2. identified

    We have restored access to affected saved payroll reports for customers in the United States. We are continuing work to restore report access for affected customers in the European Union and will provide another update once restoration is complete.

  3. resolved

    The issue affecting saved payroll reports has been resolved, and report access has been restored.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Rippling profile · Recent Rippling incidents · Markdown · JSON