Changes / New Relic / Alert Irregularities in the US Region
New Relic: Major incident: Alert Irregularities in the US Region
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Alert Irregularities in the US Region
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After: major
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After: resolved
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After: 2025-12-18 23:30 UTC
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After: 2025-12-19 02:21 UTC
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After: Alert Notifications : Europe - Infrastructure : Europe, Alert Notifications : US - Infrastructure : US, Infrastructure : Europe, Infrastructure : US
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After: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
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After: Some customers in the US and EU region may experience false loss of signal alert notifications.
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After: We are continuing to investigate this issue.
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After: We are continuing to investigate this issue.
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After: A fix has been implemented and we are monitoring the results.
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After: Between 20:30:20 UTC on December 18th and 01:57:55 UTC on December 19th, some customers in the US region may have experienced false alerts and false loss of signal alert notifications.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Alert Irregularities in the US Region (this change) | Major incident |
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