ChangesSpeechmaticsBatch SaaS US1 - API call failures
Speechmatics: Critical incident: Batch SaaS US1 - API call failures
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Speechmatics removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Batch SaaS US1 - API call failures
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After: critical
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After: resolved
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After: 2026-01-06 21:08 UTC
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After: 2026-01-06 23:55 UTC
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After: Batch SaaS - US1, Batch SaaS - US - Batch SaaS - US1
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After: We’re currently experiencing an outage in our Batch SaaS US1 region. Customers may see API call failures and delays.
Our team is currently working to restore availability and normal performance levels.
We apologise for any inconvenience.
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After: The issue has been identified and a fix is being implemented.
We recommend using Batch SaaS US2 region until US1 is fully operational.
We apologise for any inconvenience.
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After: The service outage in Batch SaaS US1 has now been mitigated.
Customers may see delays and experience degraded performance. We recommend using Batch SaaS US2 region until US1 is fully operational.
We are working on restoring service to normal operational status in Batch SaaS US1.
Before: not present
After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
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History of this incident
Tuesday, January 6
1 incident change
- CriticalCritical incident
Batch SaaS US1 - API call failuresthis change