Changes / Mailgun / Intermittent errors for login.mailgun.com and app.mailgun.com

Mailgun: Major incident: Intermittent errors for login.mailgun.com and app.mailgun.com

Summary

Mailgun reported a major incident causing intermittent errors at login.mailgun.com and app.mailgun.com, affecting Control Panel and Customer Tools - Control Panel. It started at 2024-08-17 17:35 UTC and lasted 22 min, resolving at 2024-08-17 17:57 UTC; a fix was implemented at 17:52 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 46%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Intermittent errors for login.mailgun.com and app.mailgun.com
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-08-17 17:35 UTC
AddedResolved time#5
Before: not present
After: 2024-08-17 17:57 UTC
AddedAffected components#6
Before: not present
After: Control Panel, Customer Tools - Control Panel
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdatemonitoring#10
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Intermittent errors for login.mailgun.com and app.mailgun.com (this change)
Mailgun reported a major incident causing intermittent errors at login.mailgun.com and app.mailgun.com, affecting Control Panel and Customer Tools - Control Panel. It started at 2024-08-17 17:35 UTC and lasted 22 min, resolving at 2024-08-17 17:57 UTC; a fix was implemented at 17:52 UTC.
Major incident

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