ChangesGladiaGlobal Incident - Pre-Recorded / Real-Time
Gladia: Critical incident: Global Incident - Pre-Recorded / Real-Time
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Gladia removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Global Incident - Pre-Recorded / Real-Time
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-09-23 06:55 UTC
Before: not present
After: 2026-09-23 08:10 UTC
Before: not present
After: Investigating source of the issue
Before: not present
After: Still Investigating source of the issue.
Before: not present
After: Update : service recovering
Situation returning to normal. New Pre-Recorded jobs process normally. Jobs from 08:55–09:34 UTC+2 are processed with delay.
Before: not present
After: All services have returned to normal operation.
The provider-side network issue is resolved. New jobs are processing normally, and the remaining Pre-Recorded backlog from this morning has been cleared.
We consider this incident resolved. Thank you for your patience.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Wednesday, September 23
1 incident change
- CriticalCritical incident
Global Incident - Pre-Recorded / Real-Timethis change