Changes / Jotform / HIPAA - Decryption Service Performance Degradation

Jotform: Critical incident: HIPAA - Decryption Service Performance Degradation

Summary

Jotform reported critical performance degradation affecting its HIPAA decryption service, starting and resolving at 2021-02-07 16:30 UTC (reported duration: 0 min). The vendor stated that additional resources were added to the zone.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: HIPAA - Decryption Service Performance Degradation
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-02-07 16:30 UTC
AddedResolved time#5
Before: not present
After: 2021-02-07 16:30 UTC
AddedUpdateresolved#6
Before: not present
After: HIPAA experienced performance degradation on decryption service, additional resources are added to the zone.

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History of this incident

When (UTC)ChangeKind
Critical incident: HIPAA - Decryption Service Performance Degradation (this change)
Jotform reported critical performance degradation affecting its HIPAA decryption service, starting and resolving at 2021-02-07 16:30 UTC (reported duration: 0 min). The vendor stated that additional resources were added to the zone.
Major incident

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