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ChangesSonarCloudCloud API Documentation Unavailable

SonarCloud: Critical incident: Cloud API Documentation Unavailable

Major incidentoutage (model (Jev), 100%)Changed Detected status.sonarqube.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what SonarCloud removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Cloud API Documentation Unavailable
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-07 18:35 UTC
AddedResolved time#5
Before: not present
After: 2026-08-07 18:35 UTC
AddedAffected components#6
Before: not present
After: Documentation, SonarQube Server / SonarQube Cloud Global - Documentation
AddedUpdateinvestigating#7
Before: not present
After: We are investigating an issue affecting access to our Cloud API documentation at api-docs.sonarsource.com. Visitors may be unable to load the site due to SSL connection errors. We are working to restore access and will provide an update as soon as more information is available.
AddedUpdateinvestigating#8
Before: not present
After: The custom domain for our Cloud API documentation, http://api-docs.sonarsource.com/, is currently unavailable. Documentation remains available at https://sonar.portal.swaggerhub.com/. We are working to restore access through the custom domain.
AddedUpdateinvestigating#9
Before: not present
After: Update — The custom domain for our Cloud API documentation, api-docs.sonarsource.com, remains unavailable due to an SSL connection issue. Our documentation remains available at sonar.portal.swaggerhub.com. We have escalated the issue with our service provider and are working to restore access through the custom domain. We will provide another update as soon as more information is available.
AddedUpdatemonitoring#10
Before: not present
After: Monitoring Update We have updated links across the web application and documentation to use sonar.portal.swaggerhub.com instead of api-docs.sonarsource.com, restoring access for most users. The custom domain, api-docs.sonarsource.com, remains unavailable because of an SSL connection issue. If this URL is hardcoded in any integrations, bookmarks, or configurations, you may continue to encounter errors until the underlying issue is resolved with our service provider. We will share another update as soon as more information is available.
AddedUpdateresolved#11
Before: not present
After: Resolved — The custom domain for our Cloud API documentation, api-docs.sonarsource.com, has been fully restored and is now functioning normally. All documentation and web application links have been (or are being) reverted to reference api-docs.sonarsource.com directly. This incident is now resolved.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Friday, August 7

1 incident change

Cite this

Critical incident: Cloud API Documentation Unavailable on SonarCloud’s status page, changed 2026-08-07 18:35 UTC (change 1 of 1).

Title
Critical incident: Cloud API Documentation Unavailable
Vendor
SonarCloud
Date
URL
https://rewindex.com/change/i7400d4b3e06561

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