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CompaniesSonarCloudIncidents

SonarCloud: Cloud API Documentation Unavailable

CriticalStatus: resolvedStarted Resolved (0 min)5 updatesstatus.sonarqube.com (opens in new tab)

Affected components: DocumentationSonarQube Server / SonarQube Cloud Global - Documentation

Timeline of updates

  1. investigating

    We are investigating an issue affecting access to our Cloud API documentation at api-docs.sonarsource.com. Visitors may be unable to load the site due to SSL connection errors. We are working to restore access and will provide an update as soon as more information is available.

  2. investigating

    The custom domain for our Cloud API documentation, http://api-docs.sonarsource.com/ (opens in new tab), is currently unavailable.
    Documentation remains available at https://sonar.portal.swaggerhub.com/ (opens in new tab). We are working to restore access through the custom domain.

  3. investigating

    Update — The custom domain for our Cloud API documentation, api-docs.sonarsource.com, remains unavailable due to an SSL connection issue.
    Our documentation remains available at sonar.portal.swaggerhub.com. We have escalated the issue with our service provider and are working to restore access through the custom domain. We will provide another update as soon as more information is available.

  4. monitoring

    Monitoring Update
    We have updated links across the web application and documentation to use sonar.portal.swaggerhub.com instead of api-docs.sonarsource.com, restoring access for most users.
    The custom domain, api-docs.sonarsource.com, remains unavailable because of an SSL connection issue. If this URL is hardcoded in any integrations, bookmarks, or configurations, you may continue to encounter errors until the underlying issue is resolved with our service provider.
    We will share another update as soon as more information is available.

  5. resolved

    Resolved — The custom domain for our Cloud API documentation, api-docs.sonarsource.com, has been fully restored and is now functioning normally. All documentation and web application links have been (or are being) reverted to reference api-docs.sonarsource.com directly. This incident is now resolved.

Changes Rewindex caught on this incident

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.sonarqube.com (opens in new tab).

Cite this

Status incident (vendor impact label: critical) posted by SonarCloud, started 2026-08-07 18:35 UTC, resolved after 0 min, 5 update(s).

Title
Cloud API Documentation Unavailable
Vendor
SonarCloud
Date
URL
https://rewindex.com/company/sonarcloud/incidents/6lhby7tnwgn3

SonarCloud profileRecent SonarCloud incidentsAll outages on August 7, 2026SonarCloud in August 2026MarkdownJSON