Changes / Socket / Dashboard access unavailable due to DNS issue
Socket: Major incident: Dashboard access unavailable due to DNS issue
Summary
Socket reported a major outage that made dashboard access unavailable starting 2026-03-13 22:27 UTC. The outage lasted 7 min and was resolved at 2026-03-13 22:34 UTC; Socket attributed it to a DNS migration.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Dashboard access unavailable due to DNS issue
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-03-13 22:27 UTC
Before: not present
After: 2026-03-13 22:34 UTC
Before: not present
After: Integrations - Socket for GitHub, Package Pages, Socket API, Socket Dashboard, Socket for GitHub, Socket Website
Before: not present
After: We are currently investigating an issue that is causing an outage due to DNS. We are investigating and determining the impact
Before: not present
After: We have identified the issue and seeing services load.
Before: not present
After: The outage was caused by a DNS migration which has now been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Dashboard access unavailable due to DNS issue (this change) Socket reported a major outage that made dashboard access unavailable starting 2026-03-13 22:27 UTC. The outage lasted 7 min and was resolved at 2026-03-13 22:34 UTC; Socket attributed it to a DNS migration. | Major incident |