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ChangesSynthesiaVideo Generation Issues

Synthesia: Major incident: Video Generation Issues

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Synthesia removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Video Generation Issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-01-22 17:07 UTC
AddedResolved time#5
Before: not present
After: 2025-01-22 18:06 UTC
AddedAffected components#6
Before: not present
After: Video generation
AddedUpdateinvestigating#7
Before: not present
After: We're currently aware an issue impacting video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, January 22, 2025

1 incident change

All Synthesia changesSynthesia profileMarkdownJSON