Changes / Shopify / Storefront and checkout down for some shops
Shopify: Major incident: Storefront and checkout down for some shops
Summary
Shopify reported a major outage affecting Storefront and Checkout for some shops, starting 2019-11-05 16:51 UTC and resolved at 2019-11-05 19:02 UTC, lasting 2 h 10 min. A fix was implemented by 2019-11-05 17:34 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Storefront and checkout down for some shops
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2019-11-05 16:51 UTC
Before: not present
After: 2019-11-05 19:02 UTC
Before: not present
After: Checkout, Storefront
Before: not present
After: We are currently investigating this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Storefront and checkout down for some shops (this change) Shopify reported a major outage affecting Storefront and Checkout for some shops, starting 2019-11-05 16:51 UTC and resolved at 2019-11-05 19:02 UTC, lasting 2 h 10 min. A fix was implemented by 2019-11-05 17:34 UTC; no cause was stated. | Major incident |