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Shopify: Storefront and checkout down for some shops

Impact: majorStatus: resolvedStarted Resolved (2.2 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Shopify reported a major outage affecting Storefront and Checkout for some shops, starting 2019-11-05 16:51 UTC and resolved at 2019-11-05 19:02 UTC, lasting 2 h 10 min. A fix was implemented by 2019-11-05 17:34 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: StorefrontCheckout

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Shopify profile · Recent Shopify incidents · Markdown · JSON