# Shopify: Storefront and checkout down for some shops

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-11-05 16:51 UTC · Resolved: 2019-11-05 19:02 UTC · Duration: 2.2 h
- Updates: 3 · Affected components: Storefront, Checkout
- [Vendor status page: http://stspg.io/w1mw9jshywrt](http://stspg.io/w1mw9jshywrt)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Summary

Shopify reported a major outage affecting Storefront and Checkout for some shops, starting 2019-11-05 16:51 UTC and resolved at 2019-11-05 19:02 UTC, lasting 2 h 10 min. A fix was implemented by 2019-11-05 17:34 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2019-11-05 16:51 UTC: We are currently investigating this issue.
- **monitoring** 2019-11-05 17:34 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2019-11-05 19:02 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2019-11-05 16:51 UTC: [Major incident: Storefront and checkout down for some shops](https://rewindex.com/change/i71c9d56522165e.md)


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Canonical: https://rewindex.com/company/shopify/incidents/fhyrnxfs06lh · Markdown: https://rewindex.com/company/shopify/incidents/fhyrnxfs06lh.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/fhyrnxfs06lh · Generated 2026-10-18T11:40:55.309Z