Changes / Statsig / Client SDK Success Rate in Southeast Asia
Statsig: Major incident: Client SDK Success Rate in Southeast Asia
Summary
Statsig reported a major degradation in client SDK initialization success rates affecting Asia Southeast 1 and Config Delivery API - Asia Southeast 1. It started at 2026-03-18 01:50 UTC and was resolved at 2026-03-18 02:53 UTC, lasting 1 h 3 min; the vendor said it identified the root cause but did not disclose it.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 40%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Client SDK Success Rate in Southeast Asia
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-03-18 01:50 UTC
Before: not present
After: 2026-03-18 02:53 UTC
Before: not present
After: Asia Southeast 1, Config Delivery API - Asia Southeast 1
Before: not present
After: We are seeing degraded success rate in our southeast asia region for client SDK initialization starting at around 6:50PM. The team has identified the root cause and is working on recovering the region now.
Update: 7:51PM PST -- The team expects full recovery within a few minutes.
Update: 7:57PM PST -- Systems are fully recovered as of 7:53 PM PST.
Before: not present
After: Resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Client SDK Success Rate in Southeast Asia (this change) Statsig reported a major degradation in client SDK initialization success rates affecting Asia Southeast 1 and Config Delivery API - Asia Southeast 1. It started at 2026-03-18 01:50 UTC and was resolved at 2026-03-18 02:53 UTC, lasting 1 h 3 min; the vendor said it identified the root cause but did not disclose it. | Major incident |