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Statsig: Client SDK Success Rate in Southeast Asia

Impact: majorStatus: resolvedStarted Resolved (1.1 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Statsig reported a major degradation in client SDK initialization success rates affecting Asia Southeast 1 and Config Delivery API - Asia Southeast 1. It started at 2026-03-18 01:50 UTC and was resolved at 2026-03-18 02:53 UTC, lasting 1 h 3 min; the vendor said it identified the root cause but did not disclose it.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Asia Southeast 1Config Delivery API - Asia Southeast 1

Timeline of updates

  1. investigating

    We are seeing degraded success rate in our southeast asia region for client SDK initialization starting at around 6:50PM. The team has identified the root cause and is working on recovering the region now. Update: 7:51PM PST -- The team expects full recovery within a few minutes. Update: 7:57PM PST -- Systems are fully recovered as of 7:53 PM PST.

  2. resolved

    Resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Statsig profile · Recent Statsig incidents · Markdown · JSON