# Statsig: Client SDK Success Rate in Southeast Asia

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-18 01:50 UTC · Resolved: 2026-03-18 02:53 UTC · Duration: 1.1 h
- Updates: 2 · Affected components: Asia Southeast 1, Config Delivery API - Asia Southeast 1
- [Vendor status page: https://stspg.io/1x7wy3vqjcpw](https://stspg.io/1x7wy3vqjcpw)
- [Company: Statsig](https://rewindex.com/company/statsig.md)

## Summary

Statsig reported a major degradation in client SDK initialization success rates affecting Asia Southeast 1 and Config Delivery API - Asia Southeast 1. It started at 2026-03-18 01:50 UTC and was resolved at 2026-03-18 02:53 UTC, lasting 1 h 3 min; the vendor said it identified the root cause but did not disclose it. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-18 01:50 UTC: We are seeing degraded success rate in our southeast asia region for client SDK initialization starting at around 6:50PM. The team has identified the root cause and is working on recovering the region now. Update: 7:51PM PST -- The team expects full recovery within a few minutes. Update: 7:57PM PST -- Systems are fully recovered as of 7:53 PM PST.
- **resolved** 2026-03-18 02:53 UTC: Resolved.

## Rewindex changes for this incident

- 2026-03-18 01:50 UTC: [Major incident: Client SDK Success Rate in Southeast Asia](https://rewindex.com/change/i704da834ddc4ee.md)


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Canonical: https://rewindex.com/company/statsig/incidents/fdkbb9vsygy5 · Markdown: https://rewindex.com/company/statsig/incidents/fdkbb9vsygy5.md · JSON: https://rewindex.com/api/v1/companies/statsig/incidents/fdkbb9vsygy5 · Generated 2026-10-18T11:40:49.299Z