Changes / Drata / Some Okta users unable to login

Drata: Major incident: Some Okta users unable to login

Summary

Some Drata users were unable to log in through Okta in a major-impact incident starting 2025-10-21 19:13 UTC. Drata reported deploying a fix and mitigating the issue at that time, then marked it resolved at 2025-10-21 19:17 UTC; the recorded duration was 3 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Some Okta users unable to login
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-21 19:13 UTC
AddedResolved time#5
Before: not present
After: 2025-10-21 19:17 UTC
AddedUpdatemonitoring#6
Before: not present
After: A fix for the Okta login issue has been deployed. The issue has been mitigated. We will continue to monitor.
AddedUpdateresolved#7
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Some Okta users unable to login (this change)
Some Drata users were unable to log in through Okta in a major-impact incident starting 2025-10-21 19:13 UTC. Drata reported deploying a fix and mitigating the issue at that time, then marked it resolved at 2025-10-21 19:17 UTC; the recorded duration was 3 min.
Major incident

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