# Drata: Major incident: Some Okta users unable to login

**Summary:** Some Drata users were unable to log in through Okta in a major-impact incident starting 2025-10-21 19:13 UTC. Drata reported deploying a fix and mitigating the issue at that time, then marked it resolved at 2025-10-21 19:17 UTC; the recorded duration was 3 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-10-21 19:13 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/92bbv8hrc1v5](https://stspg.io/92bbv8hrc1v5)
- [Company: Drata](https://rewindex.com/company/drata.md)
- Versions: before (none: first archived) → after incident\_version:309/qylmf2pffbp8@0b105a7bb25f
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Some Okta users unable to login
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-10-21 19:13 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-10-21 19:17 UTC
```

**6. Added: Update** (monitoring) · 2025-10-21 19:13 UTC

```diff
+ A fix for the Okta login issue has been deployed. The issue has been mitigated. We will continue to monitor.
```

**7. Added: Update** (resolved) · 2025-10-21 19:17 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-10-21 19:13 UTC | Major incident: Some Okta users unable to login (this change) | outage |

All Drata changes: [timeline](https://rewindex.com/company/drata/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i6f861b9d850ef3 · Markdown: https://rewindex.com/change/i6f861b9d850ef3.md · JSON: https://rewindex.com/api/v1/changes/i6f861b9d850ef3 · Generated 2026-10-18T03:55:43.525Z