Changes / Brex / Notifications Partial Outage

Brex: Critical incident: Notifications Partial Outage

Summary

Brex reported a critical partial notifications outage: some notifications, including MFA and 3DS challenges, were not sent between 18:18–18:54 UTC. The incident record started and resolved at 2026-10-02 22:36 UTC (computed duration: 0 min); Brex attributed it to a transient issue and confirmed notifications were sending correctly again.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 61%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Notifications Partial Outage
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-02 22:36 UTC
AddedResolved time#5
Before: not present
After: 2026-10-02 22:36 UTC
AddedUpdateresolved#6
Before: not present
After: A transient issue caused some notifications to not be sent between 18:18–18:54 UTC. This includes MFA and 3DS challenges. The issue has been resolved and we are now sending notifications correctly.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Notifications Partial Outage (this change)
Brex reported a critical partial notifications outage: some notifications, including MFA and 3DS challenges, were not sent between 18:18–18:54 UTC. The incident record started and resolved at 2026-10-02 22:36 UTC (computed duration: 0 min); Brex attributed it to a transient issue and confirmed notifications were sending correctly again.
Major incident

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