Changes / Discord / Continued issues with presence and DM delivery
Discord: Major incident: Continued issues with presence and DM delivery
Summary
Discord reported major Gateway degradation affecting presence and DM delivery from 2026-02-28 21:54 UTC to 2026-02-28 22:54 UTC, lasting 59 min. Existing sessions could miss new DMs; restarting sessions was suggested as a workaround. Discord said an earlier incident had been marked resolved in error, implemented a fix, and confirmed resolution.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 42%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Continued issues with presence and DM delivery
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-02-28 21:54 UTC
Before: not present
After: 2026-02-28 22:54 UTC
Before: not present
After: Gateway
Before: not present
After: We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs
Before: not present
After: We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs
Before: not present
After: This is actually a continuation of the incident from earlier today, which we marked "resolved" in error. We have now identified and are remediating the issue
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Continued issues with presence and DM delivery (this change) Discord reported major Gateway degradation affecting presence and DM delivery from 2026-02-28 21:54 UTC to 2026-02-28 22:54 UTC, lasting 59 min. Existing sessions could miss new DMs; restarting sessions was suggested as a workaround. Discord said an earlier incident had been marked resolved in error, implemented a fix, and confirmed resolution. | Major incident |