Search

Companies / Discord / incidents

Discord: Continued issues with presence and DM delivery

Impact: majorStatus: resolvedStarted Resolved (1.0 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Discord reported major Gateway degradation affecting presence and DM delivery from 2026-02-28 21:54 UTC to 2026-02-28 22:54 UTC, lasting 59 min. Existing sessions could miss new DMs; restarting sessions was suggested as a workaround. Discord said an earlier incident had been marked resolved in error, implemented a fix, and confirmed resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Gateway

Timeline of updates

  1. investigating

    We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs

  2. identified

    We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs

  3. identified

    This is actually a continuation of the incident from earlier today, which we marked "resolved" in error. We have now identified and are remediating the issue

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Discord profile · Recent Discord incidents · Markdown · JSON