Changes / Mux / Live Stream Disruptions
Mux: Major incident: Live Stream Disruptions
Summary
Mux reported a major disruption to Mux Video - Live, with some viewers experiencing dropped or interrupted live streams. The incident started at 2026-07-08 17:29 UTC and was resolved at 2026-07-09 14:02 UTC, lasting 20 h 32 min. Mux identified an underlying infrastructure issue and implemented a fix before monitoring results.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
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After: Live Stream Disruptions
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After: major
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After: resolved
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After: 2026-07-08 17:29 UTC
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After: 2026-07-09 14:02 UTC
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After: Mux Video - Live
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After: We are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. Our team has identified the underlying infrastructure issue and is actively working on a resolution. We will provide updates as more information becomes available.
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After: The issue has been identified and a fix is being implemented.
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After: A fix has been implemented and we are monitoring the results.
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After: We are continuing to monitor for any further issues.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Live Stream Disruptions (this change) Mux reported a major disruption to Mux Video - Live, with some viewers experiencing dropped or interrupted live streams. The incident started at 2026-07-08 17:29 UTC and was resolved at 2026-07-09 14:02 UTC, lasting 20 h 32 min. Mux identified an underlying infrastructure issue and implemented a fix before monitoring results. | Major incident |