Changes / Gusto / Some users are unable to access or log into the Gusto website

Gusto: Critical incident: Some users are unable to access or log into the Gusto website

Summary

Some users could not access or log into the Gusto.com website during a critical-impact outage that started at 2023-11-27 18:45 UTC and was resolved at 2023-11-27 19:43 UTC, lasting 58 min. Gusto did not state a cause or fix.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Some users are unable to access or log into the Gusto website
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-11-27 18:45 UTC
AddedResolved time#5
Before: not present
After: 2023-11-27 19:43 UTC
AddedAffected components#6
Before: not present
After: Gusto.com website
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Some users are unable to access or log into the Gusto website (this change)
Some users could not access or log into the Gusto.com website during a critical-impact outage that started at 2023-11-27 18:45 UTC and was resolved at 2023-11-27 19:43 UTC, lasting 58 min. Gusto did not state a cause or fix.
Major incident

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