ChangesLightstep (ServiceNow Cloud Observability)Webapp is down
Lightstep (ServiceNow Cloud Observability): Critical incident: Webapp is down
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Lightstep (ServiceNow Cloud Observability) removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Webapp is down
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2023-06-01 19:12 UTC
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After: 2023-06-01 23:35 UTC
Before: not present
After: Observability - API, Observability - Web UI - Change Intelligence, Observability - Web UI - Dashboards, Observability - Web UI - Explorer, Observability - Web UI - Notebooks, Observability - Web UI - Service Directory, US - Change Intelligence, US - Dashboards, US - Explorer, US - Notebooks, US - Observability - API, US - Service Directory
Before: not present
After: We are currently investigating this issue.
Before: not present
After: We have mitigated the issue; the public API is still unavailable for some customers
Before: not present
After: The public API continues to be unavailable for some customers. We have identified the underlying issue and are continuing to work on a fix.
Before: not present
After: The public API continues to be unavailable for some customers. We have identified the underlying issue and are continuing to work on a fix.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Thursday, June 1, 2023
1 incident change
- CriticalCritical incident
Webapp is downthis change
All Lightstep (ServiceNow Cloud Observability) changesLightstep (ServiceNow Cloud Observability) profileMarkdownJSON