Changes / Shopify / Interruption in service on some stores
Shopify: Major incident: Interruption in service on some stores
Summary
Some Shopify stores were inaccessible in a major Storefront outage starting 2019-10-29 16:09 UTC and resolved at 2019-10-29 16:33 UTC, lasting 23 min. Shopify reported implementing a fix but did not state a cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Interruption in service on some stores
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2019-10-29 16:09 UTC
Before: not present
After: 2019-10-29 16:33 UTC
Before: not present
After: Storefront
Before: not present
After: Some stores are currently inaccessible. We are investigating and will keep you updated.
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Interruption in service on some stores (this change) Some Shopify stores were inaccessible in a major Storefront outage starting 2019-10-29 16:09 UTC and resolved at 2019-10-29 16:33 UTC, lasting 23 min. Shopify reported implementing a fix but did not state a cause. | Major incident |