Changes / Pendo / Pendo Feedback: Partial Front End Outage

Pendo: Major incident: Pendo Feedback: Partial Front End Outage

Summary

Pendo Feedback experienced a partial front-end outage affecting Feedback - Feedback UI and Feedback UI, rated major by Pendo. It started at 2025-02-03 15:10 UTC and was resolved at 2025-02-03 15:30 UTC, lasting 20 min; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 85%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Pendo Feedback: Partial Front End Outage
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-02-03 15:10 UTC
AddedResolved time#5
Before: not present
After: 2025-02-03 15:30 UTC
AddedAffected components#6
Before: not present
After: Feedback - Feedback UI, Feedback UI
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating issues with the front end of Pendo Feedback.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Pendo Feedback: Partial Front End Outage (this change)
Pendo Feedback experienced a partial front-end outage affecting Feedback - Feedback UI and Feedback UI, rated major by Pendo. It started at 2025-02-03 15:10 UTC and was resolved at 2025-02-03 15:30 UTC, lasting 20 min; no cause or fix was stated.
Major incident

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