Changes / Honeycomb / Queries are failing with errors

Honeycomb: Major incident: Queries are failing with errors

Summary

Honeycomb reported a major incident affecting EU1 and US1 Querying, with errors rendering query results. It started at 2025-06-26 00:08 UTC and was resolved at 2025-06-26 01:00 UTC; the recorded duration was 51 min. Honeycomb reverted a build and reported querying restored at 00:20 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Queries are failing with errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-06-26 00:08 UTC
AddedResolved time#5
Before: not present
After: 2025-06-26 01:00 UTC
AddedAffected components#6
Before: not present
After: ui.eu1.honeycomb.io - EU1 Querying, ui.honeycomb.io - US1 Querying
AddedUpdateinvestigating#7
Before: not present
After: A build needs to be reverted as we have ongoing failures when rendering query results.
AddedUpdateidentified#8
Before: not present
After: We have identified the cause of the problem and have begun a revert.
AddedUpdatemonitoring#9
Before: not present
After: Querying capabilities are now restored.
AddedUpdateresolved#10
Before: not present
After: The incident is resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Queries are failing with errors (this change)
Honeycomb reported a major incident affecting EU1 and US1 Querying, with errors rendering query results. It started at 2025-06-26 00:08 UTC and was resolved at 2025-06-26 01:00 UTC; the recorded duration was 51 min. Honeycomb reverted a build and reported querying restored at 00:20 UTC.
Major incident

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