# Honeycomb: Major incident: Queries are failing with errors

**Summary:** Honeycomb reported a major incident affecting EU1 and US1 Querying, with errors rendering query results. It started at 2025-06-26 00:08 UTC and was resolved at 2025-06-26 01:00 UTC; the recorded duration was 51 min. Honeycomb reverted a build and reported querying restored at 00:20 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-06-26 00:08 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/bfssgjw54sy7](https://stspg.io/bfssgjw54sy7)
- [Company: Honeycomb](https://rewindex.com/company/honeycomb.md)
- Versions: before (none: first archived) → after incident\_version:279/4k20qr8rc0j4@3dc7071773e9
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Queries are failing with errors
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-06-26 00:08 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-06-26 01:00 UTC
```

**6. Added: Affected components**

```diff
+ ui.eu1.honeycomb.io - EU1 Querying, ui.honeycomb.io - US1 Querying
```

**7. Added: Update** (investigating) · 2025-06-26 00:08 UTC

```diff
+ A build needs to be reverted as we have ongoing failures when rendering query results.
```

**8. Added: Update** (identified) · 2025-06-26 00:15 UTC

```diff
+ We have identified the cause of the problem and have begun a revert.
```

**9. Added: Update** (monitoring) · 2025-06-26 00:20 UTC

```diff
+ Querying capabilities are now restored.
```

**10. Added: Update** (resolved) · 2025-06-26 01:00 UTC

```diff
+ The incident is resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-06-26 00:08 UTC | Major incident: Queries are failing with errors (this change) | outage |

All Honeycomb changes: [timeline](https://rewindex.com/company/honeycomb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i58c9d5f240ae8b · Markdown: https://rewindex.com/change/i58c9d5f240ae8b.md · JSON: https://rewindex.com/api/v1/changes/i58c9d5f240ae8b · Generated 2026-10-18T02:55:26.116Z