ChangesLightstep (ServiceNow Cloud Observability)Telemetry ingest severely degraded (spans, logs, metrics)
Lightstep (ServiceNow Cloud Observability): Major incident: Telemetry ingest severely degraded (spans, logs, metrics)
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Lightstep (ServiceNow Cloud Observability) removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Telemetry ingest severely degraded (spans, logs, metrics)
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2024-05-13 17:20 UTC
Before: not present
After: 2024-05-13 18:05 UTC
Before: not present
After: Observability - Data Ingestion - Logs, Observability - Data Ingestion - Metrics, Observability - Data Ingestion - Trace Assembly, Observability - Data Ingestion - Trace Statistics, US - Logs, US - Metrics, US - Trace Assembly, US - Trace Statistics
Before: not present
After: We are currently investigating this issue.
Before: not present
After: A fix has been put in place and we are monitoring the results.
Before: not present
After: We are continuing to monitor for any further issues.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Monday, May 13, 2024
1 incident change
- MajorMajor incident
Telemetry ingest severely degraded (spans, logs, metrics)this change
All Lightstep (ServiceNow Cloud Observability) changesLightstep (ServiceNow Cloud Observability) profileMarkdownJSON