Changes / Optimizely / Campaign user interface partially unavailable
Optimizely: Major incident: Campaign user interface partially unavailable
Summary
Optimizely reported a major partial outage of Campaign’s graphical interfaces for managing campaigns and content, including the EMEA Region interface, affecting only some users. It started at 2026-07-17 16:59 UTC and was marked resolved at 2026-07-17 17:17 UTC; the computed duration was 17 min. The vendor identified the affected component and resolved the problem.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Campaign user interface partially unavailable
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After: major
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After: resolved
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After: 2026-07-17 16:59 UTC
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After: 2026-07-17 17:17 UTC
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After: Campaign (Omnichannel Marketing Solution) - EMEA Region - Campaign user interface, Campaign user interface
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After: We are currently investigating an event that is impacting the availability of the graphical user interfaces for managing campaigns and content.
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After: The affected component was identified and the problem was resolved at 19:06 CEST. Only a part of users was affected by this problem.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Campaign user interface partially unavailable (this change) Optimizely reported a major partial outage of Campaign’s graphical interfaces for managing campaigns and content, including the EMEA Region interface, affecting only some users. It started at 2026-07-17 16:59 UTC and was marked resolved at 2026-07-17 17:17 UTC; the computed duration was 17 min. The vendor identified the affected component and resolved the problem. | Major incident |
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