Changes / Brex / Unexpected invalidation of some Developer API Tokens

Brex: Major incident: Unexpected invalidation of some Developer API Tokens

Summary

Brex reported a major incident involving unexpectedly invalidated Developer API tokens affecting Authentication and Partner API. It was marked resolved, starting and ending at 2026-09-21 17:54 UTC (computed duration: 0 min), although the update said investigation was ongoing. Affected customers must generate new tokens in developer settings because invalidated tokens cannot be reused.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 77%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Unexpected invalidation of some Developer API Tokens
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-21 17:54 UTC
AddedResolved time#5
Before: not present
After: 2026-09-21 17:54 UTC
AddedAffected components#6
Before: not present
After: Authentication, Partner API
AddedUpdateresolved#7
Before: not present
After: We are aware of reports of developer API tokens getting unexpectedly invalidated. We are currently investigating this issue. Customers who are affected will need to generate new tokens in developer settings as the affected tokens cannot be re-used.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Unexpected invalidation of some Developer API Tokens (this change)
Brex reported a major incident involving unexpectedly invalidated Developer API tokens affecting Authentication and Partner API. It was marked resolved, starting and ending at 2026-09-21 17:54 UTC (computed duration: 0 min), although the update said investigation was ongoing. Affected customers must generate new tokens in developer settings because invalidated tokens cannot be reused.
Major incident

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