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ChangesOVHcloud[GRA4][Databases] - CloudDB incident notification

OVHcloud: Major incident: [GRA4][Databases] - CloudDB incident notification

Major incidentmajor (vendor)Changed Detected web-cloud.status-ovhcloud.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what OVHcloud removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: [GRA4][Databases] - CloudDB incident notification
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-11-13 21:50 UTC
AddedAffected components#5
Before: not present
After: Databases || CloudDB GRA - eu012, Web Hosting || Databases GRA - eu012
AddedUpdateinvestigating#6
Before: not present
After: We are currently experiencing an incident affecting our Databases offering, which is causing temporary availability issues in the GRA4. Please find the details of this incident below : Start time : 13/11/2026 21:26 UTC Impacted Service(s) : SharedSQL databases hosted on sharedsql052.eu012 are unreachable. Customers Impact : Customers are temporarily unable to access their data located on sharedsql052.eu012. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
AddedUpdateinvestigating#7
Before: not present
After: We are continuing to investigate this issue.

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History of this incident

YesterdayFriday, November 13Fri, Nov 13

2 incident changes

Cite this

Major incident: [GRA4][Databases] - CloudDB incident notification on OVHcloud’s status page, changed 2026-11-13 21:50 UTC (change 1 of 2).

Title
Major incident: [GRA4][Databases] - CloudDB incident notification
Vendor
OVHcloud
Date
URL
https://rewindex.com/change/i53538fb9a602c1

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