Changes / Pendo / Pendo Resource Center Missing

Pendo: Major incident: Pendo Resource Center Missing

Summary

Pendo's Resource Center was missing from its own application, affecting Pendo UI in an incident rated major. It started at 2024-09-10 02:17 UTC and was resolved at 2024-09-10 02:42 UTC, lasting 24 min; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Pendo Resource Center Missing
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-09-10 02:17 UTC
AddedResolved time#5
Before: not present
After: 2024-09-10 02:42 UTC
AddedAffected components#6
Before: not present
After: Pendo UI
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue where the Resource Center is missing on Pendo's own application.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Pendo Resource Center Missing (this change)
Pendo's Resource Center was missing from its own application, affecting Pendo UI in an incident rated major. It started at 2024-09-10 02:17 UTC and was resolved at 2024-09-10 02:42 UTC, lasting 24 min; no cause or fix was stated.
Major incident

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