Changes / Optimizely / CMP: Modules are inaccessible
Optimizely: Major incident: CMP: Modules are inaccessible
Summary
Optimizely reported a major CMP outage: Plan, Requests, and Library / DAM were inaccessible to customers. The incident started at 2026-06-10 11:49 UTC and lasted 7 h 31 min, resolving at 2026-06-10 19:20 UTC; a fix was implemented by 06-10 12:31 UTC, followed by monitoring.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: CMP: Modules are inaccessible
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-06-10 11:49 UTC
Before: not present
After: 2026-06-10 19:20 UTC
Before: not present
After: Analytics, Content Marketing Platform - Analytics, Content Marketing Platform - Library, Content Marketing Platform - Open API, Content Marketing Platform - Plan, Content Marketing Platform - Requests, Library, Open API, Plan, Requests
Before: not present
After: We are currently investigating an incident affecting multiple modules within the Optimizely Content Marketing Platform (CMP).
The following modules are currently inaccessible to customers:
- Plan
- Requests
- Library / DAM
Our Engineering team is actively working on a resolution. We will provide a further update as soon as more information is available.
Before: not present
After: A fix has been implemented and we're currently monitoring the situation.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: CMP: Modules are inaccessible (this change) Optimizely reported a major CMP outage: Plan, Requests, and Library / DAM were inaccessible to customers. The incident started at 2026-06-10 11:49 UTC and lasted 7 h 31 min, resolving at 2026-06-10 19:20 UTC; a fix was implemented by 06-10 12:31 UTC, followed by monitoring. | Major incident |
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