ChangesGrafana CloudElevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany
Grafana Cloud: Major incident: Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany
Grafana Cloud reported a major incident affecting Grafana Cloud Traces ingestion in AWS Germany - prod-eu-west-2, with elevated latency, intermittent errors, delayed ingestion and failed trace writes. It started at 2026-10-23 09:31 UTC and was still open when archived, open for 0 min at the last update; investigation was ongoing.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Incident page: the full timeline of updates
What changed
Struck in red is what Grafana Cloud removed; blue is what they added. Muted text is unchanged context.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
After captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7c2db09243d8250e…
History of this incident
YesterdayFriday, October 23Fri, Oct 23
2 incident changes
- Normal progressIncident
- DegradationMajor incident
Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germanythis change
Grafana Cloud reported a major incident affecting Grafana Cloud Traces ingestion in AWS Germany - prod-eu-west-2, with elevated latency, intermittent errors, delayed ingestion and failed trace writes. It started at 2026-10-23 09:31 UTC and was still open when archived, open for 0 min at the last update; investigation was ongoing.