Changes / GitLab / 503s on GitLab.com
GitLab: Critical incident: 503s on GitLab.com
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: full timeline of updates →
What changed
Before: not present
After: 503s on GitLab.com
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-10-16 16:10 UTC
Before: not present
After: 2026-10-16 17:24 UTC
Before: not present
After: API, Background Processing, Canary, CI/CD, CI/CD - Hosted runners for GitLab community contributions, CI/CD - Hosted runners on Linux, CI/CD - Hosted runners on macOS, CI/CD - Hosted runners on Windows, CI/CD - Self-managed runners, Container Registry, docs.gitlab.com, forum.gitlab.com, GitLab agent server for Kubernetes, GitLab Customers Portal, GitLab Duo, GitLab Pages, Git Operations, Package Registry, packages.gitlab.com, SAML SSO - GitLab SaaS, Support Services, version.gitlab.com, Website
Before: not present
After: We are investigating the cause of 503s on GitLab.com and the site moving slowly. We will update once we have additional details.
Before: not present
After: We are still investigating the cause of 503 on GitLab.com. We are seeing some services return but errors still intermittent. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
Before: not present
After: We have identified the cause of 503s on GitLab.com and are working to remediate the issue. We are still seeing intermittent 503s and site slowness as we work to resolve the issue. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
Before: not present
After: Most services on GitLab.com have recovered but we are seeing slowness with Duo requests and services and are looking to resolve it. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
Before: not present
After: We have taken steps to resolve the slowness and 503s on GitLab.com and are monitoring the situation. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
Before: not present
After: The issue is fully resolved and operations on GitLab.com and GitLab Duo are operating normally. More details at: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23261
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: 503s on GitLab.com (this change) | Major incident |