Changes / Ashby / Availability slow or failing to load for candidate booking

Ashby: Major incident: Availability slow or failing to load for candidate booking

Summary

Ashby reported a major incident affecting Recruiting: availability was slow or failed to load through candidate availability links, disrupting candidate booking. It started at 2026-10-06 18:47 UTC and lasted 45 min, resolving at 2026-10-06 19:33 UTC; Ashby applied a fix and confirmed candidate booking was operating normally.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 49%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Availability slow or failing to load for candidate booking
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-06 18:47 UTC
AddedResolved time#5
Before: not present
After: 2026-10-06 19:33 UTC
AddedAffected components#6
Before: not present
After: Ashby Products - Recruiting, Recruiting
AddedUpdateinvestigating#7
Before: not present
After: We're investigating an issue with availability being slow or failing to load when using candidate availability links.
AddedUpdatemonitoring#8
Before: not present
After: We have applied a fix, and we're starting to see full recovery
AddedUpdateresolved#9
Before: not present
After: Candidate booking is operating normally.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Availability slow or failing to load for candidate booking (this change)
Ashby reported a major incident affecting Recruiting: availability was slow or failed to load through candidate availability links, disrupting candidate booking. It started at 2026-10-06 18:47 UTC and lasted 45 min, resolving at 2026-10-06 19:33 UTC; Ashby applied a fix and confirmed candidate booking was operating normally.
Major incident

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