Changes / Gusto / Some International Contractors are experiencing onboarding and bank update errors.

Gusto: Major incident: Some International Contractors are experiencing onboarding and bank update errors.

Summary

Some Gusto International Contractors experienced onboarding and bank update errors in a major-impact incident affecting Payroll, Benefits, HR. It started at 2023-06-14 22:14 UTC and was resolved at 2023-06-15 01:06 UTC, lasting 2 h 51 min; no cause or specific fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Some International Contractors are experiencing onboarding and bank update errors.
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-06-14 22:14 UTC
AddedResolved time#5
Before: not present
After: 2023-06-15 01:06 UTC
AddedAffected components#6
Before: not present
After: Payroll, Benefits, HR
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Some International Contractors are experiencing onboarding and bank update errors. (this change)
Some Gusto International Contractors experienced onboarding and bank update errors in a major-impact incident affecting Payroll, Benefits, HR. It started at 2023-06-14 22:14 UTC and was resolved at 2023-06-15 01:06 UTC, lasting 2 h 51 min; no cause or specific fix was stated.
Major incident

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